FAQ

  • How to redeem the Mooncake & Signature Gift Box?

Customers can browse our official website and make an online order of their desired items. Once the order is confirmed, you will receive an email confirmation, which you can then bring along (on phone or as printed copy) to Yat Tung Heen from 15 Aug to 11 Sep 2022 to redeem your purchased items.

  • Can I refund? 

All products are non-exchangeable, non-returnable and non-refundable.

  • Are there any promotional offers?

Customers can get a 40% off discount on Yat Tung Heen's Mooncake gift set if they make their purchase on or before 30 Jun 2022.

  • When can I pick up my purchase?

Customers can visit Yat Tung Heen to collect their purchase from 15 Aug to 11 Sep 2022.

  • Is there a delivery service available?

Currently, we do not offer delivery service.

*For any enquiries, please contact Yat Tung Heen by calling (852) 2710 1093 or e-mail yattungheenhk@eatonworkshop.com