FAQ

• How to redeem the New Year Gifts?

Customers can browseour official website and make an online order of their desired items. Once theorder is confirmed, you will receive a confirmation e-mail, which you can thenbring along (on phone or as printed copy) to Yat Tung Heen from January 26 to31, 2022 to redeem your purchased items.

• Can I refund? 

All products are non-exchangeable, non-returnable and non-refundable.

• Are there any promotional offers?

Customers can get a 15% off discount on Yat Tung Heen's Signature Gift Box if they make their purchase on or before January 10, 2022.

• When can I pick up my purchase?

Customers can come to Yat Tung Heen to collect their purchase from January 26 to 31, 2022.

• Is there a delivery service available?

Currently, we do not offer delivery service.

*For any enquiries, please contact Yat Tung Heen by calling (852) 21701093 or e-mail yattungheenhk@eatonworkshop.com